BMZ Group provides a range of support, cloud, software, and remote services. Review the list of services below to get an idea of how we work, but know that we do much more than what you see here. Contact us to learn more.
Help Desk
- Our remote system makes online and telephone support accessible.
- Use BMZ to handle all of your IT support needs or as a supplement to your on-site IT staff.
- We have the ability to solve simple user questions as well as more complex technology issues remotely.
24/7 Monitoring
- When something goes wrong, BMZ will notice right away and try to fix the problem before you even notice.
- Our around-the-clock service means your systems never go unattended. We’re always standing watch.
- BMZ uses a sophisticated and proven system that you can trust.
Remote Desktop Support
- No matter where you are or what time it is, we can help.
- Using sophisticated technology our expert IT pros can look at your computer from our remote location to find your computer’s problem (and the solution) with ease.
Application Support
- BMZ can help you decide which applications will work best for you as well as install and maintain those applications.
- When trouble arises call the BMZ team to walk you through solutions to system issues.
System Maintenance
- Our 24-hour a day, seven day a week operations allow us to schedule maintenance during off hours to minimize work day disruption.
- When warranties expire and internal staff quit, you need someone who knows how to maintain your software and technology without breaking the bank. That’s us.
- Stay ahead of potential problems. BMZ will anticipate system maintenance before you need it.
Upgrades & Patching
- Upgrades and patches ensure your software runs smooth. Don’t wait until there is a breach before taking action.
- As part of our system maintenance services, the BMZ team provides updates to your software at times when you aren’t using that software. It’s our goal to minimize business interruptions.
Backup & Recovery
- Let us manage your system backups for you. One more thing off your to-do list.
- When something goes wrong, whether it’s a power failure, user error, or security breach, trust that your information is still available.
- BMZ uses redundant remote backup systems for the ultimate insurance.